Terms & Conditions

Policies

Most of our products are handmade to order and all sales are final. The items presented by the brand “Miboheme” are made by skilled craftsmen and since they are made by hand, variations in color and shape are possible. The product photos are as accurate as possible but they cannot ensure a complete similarity with the item shown.

Please read the products description really carefully and, if needed feel free to ask for more pictures or information. Most of our shoes are true to size (unless otherwise stated in the description) so we recommend to order the size you are used to wear.

Ordering

All orders are final and you can change or modify your order within the first 24 hours.

Our company is not responsible for any incorrect data (name, telephone, shipping address) that customers provide to our system.

Payments

Payments should be made during checkout. We accept payments through PayPal, Visa and MasterCard.

Shipping

We ship all orders with Post Services Correos.

Orders are not insured. If you would prefer to have your package insured against loss or damage, please let us know and we will inform you about the additional cost.

As customs regulations vary from one country to another, customs fees are entirely the buyer’s responsibility

Materials

Our products are made of leather, a natural material which sometimes might contain irregularities and minor imperfections such as wrinkles, which however add to the uniqueness of your handmade item.

We use various materials to decorate our shoes (which are hand sewn) such as semiprecious stones, shells, pearls, feathers, various motifs, friendship straps and Swarovski crystals most of which are sewn by hand.

Refund policy

Please contact us before you decide to return your item.

If you are not happy and/or change your mind we will accept returns, and provide a refund, minus original shipping fees. You must return the product (for refund or exchange) in their original packaging within 7 calendar days from the delivery date. They must be not worn, altered or used in any way. Also please include a notice with your personal information and request.Pack up the shoes in their original bag and in a secure outer wrapper.

Please return the item to the address below:

Miboheme

C/ Marbella, 29

28034

Madrid

SPAIN

NIF: 47285303-V

 

  • Please send back with a tracking number for your protection. We are not responsible for lost returns.
  • We make refunds as long as we receive and check the returned item.
  • Please contact us before you return your item.